1. Who We Are
LifetimeIPTV ("we", "our", "us") is an IPTV subscription service accessible at lifetimeiptv.pages.dev. We provide paid IPTV subscription plans giving access to live TV channels, sports, movies and on-demand content. For privacy-related questions, contact us at firesticksubscr@gmail.com.
2. Information We Collect
When you purchase or use our service, we may collect the following:
- Contact information: Your name and email address, provided when you order via WhatsApp, email, or our contact form.
- Payment information: For crypto payments, only a transaction ID is collected. For PayPal or card payments handled through WhatsApp, we do not store card details — those are processed externally.
- Technical data: Your IP address and device type may be logged by our streaming servers for service quality and abuse prevention only.
- Communication history: WhatsApp and email messages you send us, retained for support purposes.
We do not collect sensitive personal data such as government IDs, biometric data, or financial account credentials.
3. How We Use Your Information
- To create and deliver your IPTV subscription (M3U URL, Xtream Codes credentials)
- To communicate with you about your order, activation, and support
- To troubleshoot technical issues with your stream
- To prevent fraud and abuse on our platform
- To send occasional service updates (no marketing spam)
We do not use your data for advertising, profiling, or any purpose unrelated to providing your IPTV service.
4. Data Sharing
We do not sell, rent, or trade your personal data with third parties. Your information is not shared with advertisers, data brokers, or unrelated companies. The only exceptions are:
- Legal compliance: If required by law or a valid court order, we may disclose data to authorities.
- Service infrastructure: Our servers and hosting providers (Cloudflare Pages) may process technical data as part of normal service delivery. Cloudflare's privacy policy applies to that processing.
5. Cookies
Our website uses minimal cookies. We do not use advertising cookies or tracking pixels. Cloudflare may set performance and security cookies as part of its infrastructure service. You can disable cookies in your browser at any time — this will not affect your ability to use the IPTV service itself.
6. Data Retention
We retain your contact and order information for as long as your subscription is active, plus a reasonable period after expiry for support and dispute resolution purposes (typically 12 months). Communication records (WhatsApp/email) may be retained for up to 24 months.
7. Your Rights
Depending on your location, you may have rights to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data (subject to legal and service obligations)
- Object to certain processing of your data
To exercise any of these rights, contact us at firesticksubscr@gmail.com or via WhatsApp (+44 7916 998604).
8. Security
We take reasonable steps to protect your information. IPTV credentials are delivered over encrypted messaging channels. Our website is served over HTTPS via Cloudflare. That said, no online transmission is 100% secure — please keep your IPTV credentials private and do not share your M3U URL or Xtream Codes login with others.
9. Children's Privacy
Our service is intended for adults aged 18 and over. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with their information, contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of the page reflects the most recent revision. Continued use of our service after changes are posted constitutes acceptance of the updated policy.
11. Contact
Privacy questions or data requests:
- Email: firesticksubscr@gmail.com
- WhatsApp: +44 7916 998604
See also: Terms of Service · Refund Policy · Digital Delivery Info